So, you were just promoted from individual contributor to sales manager—congratulations! I doubt you were promoted against your will; I’m sure that you wanted this, you prepared for it, you interviewed for it, and you earned it. Now what? Have you ever heard the saying, “Be careful what you ask for, you just might get it”? You’re about to find out what that means.
Of course I’m being facetious (sort of). No matter how long you’ve been waiting for this opportunity and how prepared you feel, I can promise you two things. First, you are ready and capable. If you weren’t, they wouldn’t have promoted you and given you this awesome responsibility. Second, you still have much to learn and mistakes will be made. The good news is that you can minimize the number of mistakes and shorten the learning curve by heeding advice from those who have gone before you. This post is my gift to you—wisdom from a veteran sales manager that will aid you in avoiding many rookie manager mistakes (the ones I made!).