The Employee Engagement Calculus


You could fill a room with business books, articles and blog posts that talk about “employee engagement”. Have you heard of it? Perhaps you’ve seen it referenced on a poster in the workplace, or in a PowerPoint deck from HQ, or mentioned in a communication from your business leader or HR. Has anyone ever bothered to explain to you what it is and why it matters? Before you dismiss it as touchy-feely corporate jargon de jour, allow me to attempt to convince you otherwise—to extol employee engagement as the single greatest business factor that can lead a company to towering heights and unparalleled success. Wow, how’s that for setting the bar high? Continue reading The Employee Engagement Calculus

Icons & Influencers: Keith Hawk


Keith HawkSimply defined, an icon is a person who is very successful and admired. Some might call them “masters of the game” or “hall of famers”. Their accomplishments are undeniable. It is my pleasure to introduce you to an icon who has influenced me throughout my career.

Keith Hawk is a veteran sales professional and sales leader of more than 35 years.  Over the course of his distinguished career he has developed a rich understanding of what it takes to succeed in the profession of sales.

In addition to running a national sales organization of more than 1,000 sales professionals for a multi-billion dollar global corporation, Keith lectures regularly on topics such as consultative selling, selling to executives, coaching and leadership. Keith is co-author of Get-Real Selling: Your Personal Coach for REAL Sales Excellence.

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5 Things You Must NOT Do When Interviewing for a Job in Sales


A couple of months ago I wrote a piece titled Interviewing for a Job in Sales: 10 Things You MUST Do. Since then, I had the opportunity to interview candidates and fill an opening on my sales team. That experience reminded me that, just as there are certain things you should take care to do during the interview process, there are also a few things you should take care NOT to do during the interview process.

As in my previous post, what I’m offering here isn’t generic interviewing advice. Rather, these are five tips specific to interviewing for a sales position from a veteran sales manager who has interviewed hundreds of candidates over the past 15 years.

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